Negotiation Skills Training Course

Negotiation Skills Training Course

You know that feeling when you walk out of a negotiation and think "I could've done better"? Whether it's asking for a pay rise, hammering out project deadlines, or trying to get the best deal from suppliers, we've all been there. The truth is, most of us never learned how to negotiate properly - we just wing it and hope for the best.

Here in Adelaide, I've watched countless professionals lose out on opportunities simply because they didn't have the confidence or skills to negotiate effectively. The good news? Negotiation isn't some mysterious art form - it's a skill you can learn, practice, and master.

This course isn't about becoming a ruthless dealmaker who steamrolls everyone. It's about finding win-win solutions that actually stick. You'll learn how to prepare for negotiations so you're not caught off guard, how to read the other person's real needs (hint: it's rarely just about money), and how to handle those tricky moments when things get tense.

We'll work through real scenarios you face every day. Like when your boss dumps a last-minute project on you and expects it done yesterday. Or when a client wants to slash your budget but keep all the deliverables. You'll practice techniques that help you stay calm under pressure and find creative solutions that work for everyone.

One thing that surprises people is how much negotiation skills overlap with emotional intelligence. When you understand what's really driving the other person's position, you can address their underlying concerns instead of just arguing about surface issues. We'll also cover how to deal with difficult personalities without losing your cool or compromising your position.

What You'll Learn

How to prepare for any negotiation so you feel confident going in, not like you're making it up as you go. You'll discover research techniques that give you the upper hand and learn to set realistic targets that stretch you without setting you up to fail.

The art of active listening - sounds basic, but most people are terrible at it during negotiations. You'll practice techniques that help you pick up on subtle cues and understand what the other person really wants, which is often different from what they're saying.

Strategies for dealing with aggressive negotiators who try to bully their way to a deal. You'll learn how to stand your ground without escalating conflict and how to redirect conversations back to problem-solving.

How to create value instead of just fighting over a fixed pie. This is where the magic happens - finding solutions that give everyone more of what they want.

Closing techniques that feel natural, not sleazy. You'll know when to push for agreement and when to step back and let the other person process.

The Bottom Line

After this course, you'll approach negotiations with a plan instead of just hoping things work out. You'll have practical techniques for staying composed under pressure and tools for finding creative solutions when talks get stuck. Most importantly, you'll build the confidence to ask for what you want - and actually get it more often than not. Whether you're negotiating contracts, resolving workplace conflicts, or just trying to get your team to meet deadlines, these skills will serve you well throughout your career.